Terms of Use

A careful reading of the Terms of Use is essential for your usage of the website as well as the printer support services of Printerrepairnearme.com. The Terms of Use carry crucial information and sets of instructions. These pieces of information and instructions will be helpful for knowing the duration of our services, early termination charges, details of privacy, liability limitations, and rights to changing the conditions. Through the Terms of Use, you can also know about dispute settlement by arbitrations in place of class action waiver and court. On the acceptance of the agreement, this will be applicable to the service plans of Printer Repair Near Me chosen by you. The Terms of Use will also be applicable to the current plans. Your acceptance of the Terms of Use will be implied by the usage of the services of Printerrepairnearme.com.


The terms and conditions provided here, including all the accepted plan orders that you have submitted, any terms added for the privacy policy and plan orders, announce the complete agreement between you and Printerrepairnearme.com.

On providing the acknowledgment of the plan order by Printerrepairnearme.com, via an e-mail or in writing, it will be considered as a part of the “Agreement”. For the eligibility to use websites (defined below) and services of Printerrepairnearme.com, you are required to agree with the Terms and Conditions stated here.


Certain terms defined in these Terms and Conditions are also used in the In the Terms and Conditions provided, the usage of certain terms can be found in the Privacy Policy as well. These terms have been incorporated with reference to the Terms and Conditions.


In the Terms and Conditions, “content” refers to the services, materials, and other such information as a whole.

“You” or “You”

In the Terms and Conditions, “You” or “you” refers to you as any person and individual including any employer on whose behalf you act.

“Printerrepairnearme.com Certified Technician/(s)”

In the Terms and Conditions, Printerrepairnearme.com Certified Technician/(s) refers to the certified technicians as well as specialists of Printerrepairnearme.com, under the agreement, who will perform the services.

“Subscription Based Plans”

“Subscription Based Plans” or “Subscription/(s)” are tenured Subscription plans offered by Printerrepairnearme.com that are active for a specified pIn the Terms and Conditions, “Subscription Based Plans”/“Subscriptions” refer to Printerrepairnearme.com’s tenured subscription plans which are active for a defined time period. Any incident-based plans (“Per Incident Plan”) are not included in these plans.


All references to “Services” refer to any Printerrepairnearme.com service. In the Terms and Conditions, the references made to “Services” refer to the services of Printerrepairnearme.com which are provided in accordance with the Printerrepairnearme.com plan selected by you via the Printerrepairnearme.com websites (defined below) or the phone number mentioned on the same. 

Each plan provided through and the usage of the websites of Printerrepairnearme.com are governed by the Terms of Use. These Terms of Use will control each Plan Order form that is valid and submitted by you to place a request for Services (“Plan Order”) in case a conflict arises.


In the Terms and Conditions, “Materials” refer to datasheets, product information, download areas, web casts, quick reference guides, FAQs, press releases, white papers, or works of any other kind which are available for downloading from the websites of Printerrepairnearme.com and are considered the copyrighted work as well as proprietary of Printerrepairnearme.com and/or the suppliers of Printerrepairnearme.com.

In the Terms and Conditions, layout/design of the website of Printerrepairnearme.com.net or any website owned, operated, controlled, or licensed by Printerrepairnearme.com is not included in “Materials”.

Submission of Plan Orders; Service Plans

Services can be ordered via submission of the Plan Orders by connecting with Printerrepairnearme.com over a call or through the websites of Printerrepairnearme.com. On acceptance of the submission of the Plan Order, Printerrepairnearme.com will send you an e-mail at the e-mail address you have provided or entered during the Registration Process for the Printerrepairnearme.com Services. Once the Plan Order has been accepted, the Service Plan will be provided to you. In case a Plan Order has not been accepted by Printerrepairnearme.com, it will not be responsible for providing Services.


Subject to the terms of the agreement, and the other terms that are specific to every Service Plan, Under the Services, Printerrepairnearme.com will make the use of commercially reasonable efforts, for addressing the queries raised by you, to provide suitable solutions. Printerrepairnearme.com will, in a majority of cases, diagnose the problem and provide the solution via e-mail/chat/any other means regarded as suitable as per the conditions, which are inclusive of remote access. In the case of remote access on your computer, any residual software from it will not be left behind. A text file, giving an explanation of the work done on your computer, maybe provided on your device. In case a text file is provided on your computer, you may delete it or keep it for future reference. Under Service Plans, all the undertakings are subject to the Limited Warranty (stated below) provided by Printerrepairnearme.com. You are required to agree for paying all Services Fee as well as any other charges or fee applicable as per the relevant Plan Order that is in accordance with the below-mentioned Payment Terms.


For the availability of Services against a Plan Order, you are required to make the payment for Services as per the corresponding Plan Order’s requirements. Under any Service Plan, Printerrepairnearme.com is not obliged to provide Services in case the required payment has not been provided under any Plan Order.

Also, understand that for some Service Plans, the fee may be inclusive of but not limited to “Activation Fee” and/or “Service fee” which is to be submitted on a monthly basis (“Recurring Payment Plan”) or annual basis (“Annual Payment Plan”). Subject to the Term Plan that is applicable, under the Annual Plan, all the payments shall be submitted in advance at the time of the beginning of the subscription cycle. Under the Recurring Payment Plan, an additional Activation Fee, that is non-refundable, may be charged during the registration as set out in the Plan Order, other than the monthly installments of the Service Fee which are required to be paid over a one-year payment term. In case a cancellation of the Service Plan is requested, a refund for the fee, inclusive of the Activation Fee, will not be provided unless otherwise set out in the Plan Order. Under the relevant Plan Order or this clause, you are required to pay all fees at the beginning of the Service Plan.

A certain price as well as plan was agreed by you, on purchasing the Service, where the plan may be for a term of one year, two years, or three years (“Term Plan”). All terms of Service Fee and/or any other fee for Subscription that is to be paid under any payment mode shall be stated in the Plan Order that is applicable. Likewise, in case you sign up for other Printerrepairnearme.com services, you may be provided with a discount (“Bundle Discount”) on the Service for certain plans. You agree for maintaining your Service as well as the bundled services for the term that is applicable. In case you signed up for Term Plan/Bundle Discount, the available price for the same will be valid till one of the following happens (1) the expiration of the Term Plan (2) the dropping of one of the services of Printerrepairnearme.com that was needed for availing the special price that is notified to Printerrepairnearme.com (3) the termination of the Service Plan/Agreement earlier than the relevant term’s expiration.

Credit Card Billing

For activating your Service, you may be required to provide a credit card number from a card issuer that is accepted by us. Printerrepairnearme.com is, hereby, authorized by you for charging and/or putting a hold on your credit card with regard to any charges that have not been paid for Services/related equipment. The credit card issuer is authorized to provide any amount stated without the need for a signed receipt. It is agreed by you that these charges are acceptable as authorization to the credit card issuer for paying the amounts stated without the need for a signed receipt. It is agreed by you that these charges are acceptable as authorization to the credit card issuer to make the payment of all such amounts. Printerrepairnearme.com and/or any other company billing the services/products, or acting as a Printerrepairnearme.com billing agent is authorized by you to continue charging and/or putting on hold your credit card with regard to all the amounts described/portion mentioned till the payment for such amounts has been fully provided. It is agreed by you to give Printerrepairnearme.com the updated information of your credit card when the request has been made by Printerrepairnearme.com as well as at the time when the information provided earlier is not valid any longer. It is agreed and acknowledged by you that Printerrepairnearme.com, as well as any Printerrepairnearme.com affiliated company, will not be liable at all in case of insufficient funds/other charges that you incur as a consequence of the attempts made to charge and/or put holds on your credit card. It is authorized by you that in case, in place of a credit card number, a debit card number is mistakenly provided by you, all the charges herein stated will be applicable to the debit card until and unless a credit card number is provided by you. In case you are enrolled, or enroll later, for electronic funds transfer plan/automatic payment, it is agreed by you that all the sums herein stated may be attempted to be charged, at the option of Printerrepairnearme.com, to the provided account number for such electronic funds transfer plan/automatic payment.

For the payment made via debit card or credit card, it will be subject to the credit card issuer’s terms and conditions. At our discretion, you may be charged by us an extra amount of $15.00, in case electronic funds transfer or bank draft is returned due to non-sufficient funds or the charges cannot be processed via your credit card.

Renewal Policy

It is acknowledged by you that by giving Printerrepairnearme.com the authorization for charging your credit card for your Subscription Service, Printerrepairnearme.com is further authorized to continue charging your credit card (or replacement card in case the entity that is issuing credit informs Printerrepairnearme.com of the issuance of a replacement card) for all the fees related to Recurring Subscription Service that is inclusive of renewals. In case you are wishing for not renewing your Recurring Subscription Service, you must get in touch with Printerrepairnearme.com.  In case you do not connect with Printerrepairnearme.com, the Recurring Subscription Service chosen by you will be renewed automatically for the same duration of the subscription that was chosen by you earlier at Printerrepairnearme.com’s fees which were applicable then. A subscription that is under the Annual Maintenance Plan of 1 year, 2 years or 3 years does not get renewed automatically and gets over when the applicable period finishes.

Refund Policy

Within the first 30 days of the subscription, in case Printerrepairnearme.com fails to settle even one single issue for you, for the plans that are based on subscriptions, you will be provided with a complete refund. In the event that there are one or more issues that have been settled, the Subscription Service fees will not be considered as refundable. Printerrepairnearme.com may agree, in spite of this, on a case-by-case basis and at its sole discretion, to provide the Subscription fees refund after taking away the charges for providing the service to the Customer.

In the case of the incident-based plans, when any of the criteria mentioned as follows are met, the eligibility for getting a refund will be offered to you.

•  For settling the problem, you have all the prerequisites that were needed.

•  Till the time the account was active, the issue was not settled.

•  It has not been 30 days since a technician of the Printerrepairnearme.com last worked upon the issue.

Privacy Policy

An essential part of these Terms and Conditions is formed by the Privacy Policy of Printerrepairnearme.com. The Privacy Policy of Printerrepairnearme.com is hereby incorporated with reference (https://www.printerrepairnearme.com/privacy-policy/). Before you agree to these Terms and Conditions, in case the Privacy Policy of Printerrepairnearme.com has not been reviewed by you yet, you are requested to do so. Beyond the Personal Information recognized in the Privacy Policy, it is agreed by you that any data or information sent to or made known to Printerrepairnearme.com electronically, through telephone, or via other means, is not proprietary or confidential to you.

Personal and Non-Commercial Use Limitation

The Services and Materials are only for your non-commercial and personal use, unless otherwise stated, in addressing the matters that your Service Plan covers. Any information, services or products acquired from Services or Materials may not be transmitted, modified, copied, distributed, displayed, reproduced, published, performed, created derivative works from, licensed, transferred or sold by you. Any Services and Materials are available only for Services that are under a valid Service Plan.

No Unlawful or Prohibited Use

As a condition of the usage of the Websites or any Services of Printerrepairnearme.com by you, the Materials or Services will not be used by you for any purpose that is considered as prohibited or unlawful as per these Terms of Use. The Materials or Services may not be used by you in any manner that can disable, cause impairment, bring damage, or overburden the server of Printerrepairnearme.com, or the network(s) connected to the server of Printerrepairnearme.com, or cause interference with any other party’s usage and enjoyment of any of the Websites or Services of Printerrepairnearme.com. Any attempt to get unauthorized access to the Materials or Services, Websites, computer systems, other accounts, networks connected to the server of Printerrepairnearme.com, or to any Materials, Services, or Websites of Printerrepairnearme.com via password mining, hacking, or other means may not be made by you. Through any means apart from the ones that are specifically allowed to you under a Plan Order, any information or Services, Websites, or Materials of Printerrepairnearme.com may not be obtained or attempted to be obtained by you.

Fair Usage Policy; Suspension or Termination of Subscription:

Printerrepairnearme.com offers no limits on the number of online support requests that may be made by a Subscription-based plan user during the period of subscription. Every Subscriber’s usage of the support services for the plans based on subscription, however, is subject to the “fair use” policy of Printerrepairnearme.com. In the sole discretion of Printerrepairnearme.com, under this policy, in case a user of the subscription-based plan is found abusing the service by exceeding the usage levels, at any time, that is expected from the user of the subscription-based plan for individual usage, then the right to terminate or suspend the Subscription Service of the Subscriber is reserved by Printerrepairnearme.com. Additionally, the right to terminate or suspend any Subscriber’s any Subscription Services determined by Printerrepairnearme.com, in its sole discretion, as (a) being fraudulently used, (b) being used for a computer system other than a system that is registered or (c) being used by a person other than Subscriber, is reserved by Printerrepairnearme.com. By providing an electronic or written notice to Printerrepairnearme.com, at any time, a User may terminate the Service. However, for the fees prepaid by the User for the Service, the User will not be given a refund.


Hyperlinks to any part of the Websites of Printerrepairnearme.com or any Software or Materials posted there may not be made by you.


It is agreed by you to indemnify, hold, and defend Printerrepairnearme.com as well as Printerrepairnearme.com’s officers, employees, licensors, subsidiaries, agents, directors, affiliates, suppliers, consultants, and any third-party Website providers harmless from and against all actions, claims, liabilities, demands, expenses, losses, damages, and costs, that are inclusive of the fees of actual attorneys, that result from the violation of material terms of the Terms of Use by you, any abuse or misuse of a Service, any Service usage that adds up to infringement, or infringement of any other intellectual property or Printerrepairnearme.com’s other right or any other third party caused by any other user of your account. You are required to cooperate as fully as reasonably required in defense of Printerrepairnearme.com of any claim. The right to assume the exclusive defence and control of a matter that is otherwise subject to indemnification by you and in any event, any matter without the consent of Printerrepairnearme.com in written shall not be settled by you, is reserved, at its own expense, by Printerrepairnearme.com. It is agreed by you to inform Printerrepairnearme.com, at once, of any usage of your account, or breach of security known to you, that is not authorized.

Limited Licenses for Using the Websites and Materials of Printerrepairnearme.com

As permitted through a Service, you may use Materials and Software posted materials posted on the Websites of Printerrepairnearme.com or which have been made available with respect to a Plan Order that may have been made available for additional purposes and/or subject to additional restrictions may be used by you.

General License Restrictions

Any other use of the Printerrepairnearme.com Websites, Services, Materials or Software, other than as explicitly permitted by Printerrepairnearme.com iThe Websites, Materials or Services of Printerrepairnearme.com used in any other way by you, other than explicitly allowed, is prohibited by Printerrepairnearme.com. Printerrepairnearme.com and the suppliers of Printerrepairnearme.com reserve the right to copy, execute, display, transmit, modify, distribute, use, manufacture, and sell.

User Responsibility

In connection to getting Services, the following are agreed upon by you:

• Basic Responsibilities: It is agreed by you that you are a legal license holder of Your personal computer’s software and the usage of the Services, as well as the internet, is at your own risk. You confirm, by choosing to get the Services, that (a) you have complete access to Your software and hardware forming the basis of the problem and (b) you have finished a back-up of any data or software, on to a separate media, which can get an impact from the Services. Every information, that is inclusive of your name, your address, charge or credit card numbers (if applicable), dates of expiration, other information with respect to payment, which you have given to Printerrepairnearme.com is accurate.

• Liability Release: Printerrepairnearme.com will not be liable, to the extent that is allowed by the law which is applicable, for loss of the usage of the system(s) as well as networks emerging from the Services, or loss or recovery or programs and data, or any omission/act that is inclusive of negligence by Printerrepairnearme.com and/or the representatives of Printerrepairnearme.com. It is recommended by Printerrepairnearme.com that the password(s) be reset by you at once, in case Printerrepairnearme.com is required to work with You on a password or access a control-oriented problem when the Services have been completed.

• Transfer: The Services that are based on Subscription are capable of being transferred only once during the period of subscription from one computer to another, on condition that it is owned by you. With respect to a Software or hardware which is not owned by You personally, the Services may not be used by you in connection with a distributing/sharing arrangement or a service bureau, or on any third parties’ behalf.

• Data Backup: Services for restoration or data backup are not provided by Printerrepairnearme.com. Before placing an order for the services, for preparing as well as maintaining a backup of all the data, information, text, your computer’s software, storage media or any other material (customer data), you are fully responsible. It is agreed and acknowledged by you that, under any kind of circumstance and at any time, Printerrepairnearme.com or the referral partners of Printerrepairnearme.com are not responsible or liable for the loss/corruption of the hardware, software or customer data arising out of the services. Support installation or backup copies of unlicensed software are not provided by Printerrepairnearme.com to the customers. You are requested to make sure that a licensed copy of all the necessary software is with you.

• Cooperate with the Printerrepairnearme.com Technician: Efforts that are commercially reasonable will be used to offer you support. It is displayed by our experience that with the help of close cooperation between you and the technician, most of the issues can be resolved. We request you to listen to the technician carefully as well as follow the instructions of the technician. It is required from you to confirm that the conditions given below are true:

You must be equipped with the knowledge with respect to the software system, hardware system, circumstances and the facts relating to the incident. The complete system, that is inclusive of hardware and software, is available to and also accessible by you with no limit in case of discussions with the support personnel of Printerrepairnearme.com.

Availability of Services and Materials under Force Majeure Circumstances

It is, hereby, acknowledged by you that the conditions which are outside of the reasonable control of Printerrepairnearme.com, such as vandalism, military action, acts of terrorism, strikes, the acts of God, riots, civil disorder, wars, the outbreak of a new computer virus on a big scale, fires, floods, sabotage, and other such acts may bring a delay in the ability of Printerrepairnearme.com for scheduling a support session. Printerrepairnearme.com is, hereby, released by you from all and any liability. And you agree that Printerrepairnearme.com shall not be liable to either you or a third party for any damages, whether direct or indirect, that arise due to such delays.

Without liability or notice and at any time, the Service usage may be restricted or the time of availability for performing the activities of maintenance and for the maintenance of session control may be limited by Printerrepairnearme.com or the suppliers of Printerrepairnearme.com.

Exclusions from “Services”

The following shall not be included in “Services”:

  • Any activity/item that is not covered by the Plan Order terms;
  • Service further than the limitations of the duration which are recognized in your Plan Order;
  • Support and diagnosis of a problem which may be incomplete due to any problem with your computer/equipment, or the configuration that is outside the control of Printerrepairnearme.com;
  • Software that is inclusive of the operating system as well as the software that has been added to the hardware products which are registered but fall outside the Service Plan’s scope.
  • Problems which may arise due to the following:
  1. External causes like misuse, accident, electrical power problems or abuse;
  2. The usage which is not in accordance with the manufacturer’s product instructions;
  3. Lack of success in following the manufacturer’s product instructions or lack of success in performing preventive maintenance;
  4. Problems resulting from the usage of components, parts, or accessories that are incompatible with the product;
  5. Failure to act in accordance with the instructions of the technician of Printerrepairnearme.com to settle the query;
  6. Hardware malfunctioning like that of the memory, printer, processor, power supply, monitor, or other hardware components.

Any image, graphic, sound or logo may be copied as well as retransmitted by you except if:

Limited Service Warranty

All warranties implied or expressed to the Services and materials, whether in fitness or in the nature of merchantability for a certain purpose, or otherwise, are disclaimed by Printerrepairnearme.com. It is your complete remedy to (a) let Printerrepairnearme.com to again perform the services subject to dispute again in case you are dissatisfied with the services.

Certain Service Plans of Printerrepairnearme.com are provided with a limited warranty of 7 days, as is mentioned in such plans’ online documentation. The limited warranty of 7 days is subject to fulfillment of the terms of such a Service Plan which is additional to the Terms and Conditions stated in this document.

Printerrepairnearme.com and/or its suppliers do not represent the suitability of the information in the Materials or Services for any purpose. 

For your convenience, Printerrepairnearme.com may make available With respect to this information, that includes all conditions of merchantability, fitness for a certain purpose non-infringement, and title, all warranties, whether implied, statutory, or expressed, all warranties, whether implied or expressed, are hereby, disclaimed by Printerrepairnearme.com and/or its suppliers. 

Whether in contract’s action, tortious action, or negligence that you or a third party may incur, whether emerging from or connected to the performance/usage of Services or materials, inability to give the same, or information provided in the materials Printerrepairnearme.com and/or the suppliers of Printerrepairnearme.com shall have no liability, in any event, for resulting or indirect damages or damages due to loss of usage, profits, or data revenue. 

Limitations on Actions

You  must commence, within 3 months, any cause of action by you, after the cause of action emerged, or it shall be barred and for always. 

Term and Termination

Without notice, your Service may be terminated by Printerrepairnearme.com, in the complete discretion as well as election, in case (a) the Terms and Conditions, that are inclusive of but not limited to policies related to Service’s abuse and agreeable use or Third party Software license are breached by you; (b) the use of Service by you is not allowed by law or adversely affects, malfunctions, or disrupts the Service, network of Printerrepairnearme.com, enjoyment and usage of other users of Printerrepairnearme.com; (c) a court order for ending your Service is received by Printerrepairnearme.com; (d) Printerrepairnearme.com stops offering you the Service for any reason; (e) you are not Printerrepairnearme.com’s customer any longer or (f) you are found abusing the Service by Printerrepairnearme.com. In the sole discretion of Printerrepairnearme.com, your request for the Service, re-subscription or renewal may be denied, followed by suspending or ending your usage of the Service.

Severability; Waiver

In case the Terms of Service’s any provision is held as unenforceable or not valid, it shall be applied to the extent possible, and the Terms of Service’s remaining portions shall be in complete force and effect. The failure of Printerrepairnearme.com to enforce Terms of Service’s any provision shall not be considered a waiver of the provision or the right to enforce it.

No Offer

The Websites of Printerrepairnearme.com are internationally available and may have references to the services, programs, and products of Printerrepairnearme.com which are unavailable in the country of a viewer. That Printerrepairnearme.com wishes to make such services, programs, and products available in such a country is not implied by the references.


The right to make amendments to the Terms and Conditions and, at any time, Websites of Printerrepairnearme.com by (a) putting the Terms and Conditions’ revised version on the websites of Printerrepairnearme.com, or by (b) sending information related to the Terms of Services’ any amendment to the registered email address, is reserved by Printerrepairnearme.com. Checking the website of Printerrepairnearme.com regularly to be aware of the amendments made to the Terms and Conditions is your responsibility.

Arbitration and Class Action Waiver


The laws of the State of Connecticut, United States of America govern the Terms. The Terms are the complete agreement between you and Printerrepairnearme.com which relate to the Services as well as: (i) superseding earlier or existing at the same time period written/oral communications, representations, and proposals with regard to its subject matter; and (ii) prevailing over any additional or conflicting terms of any acknowledgment, quote, order or such a communication between the parties. The breach of any term, stated here, by you shall result in the ending of the Terms at once and the Services shall be stopped being used by you. The disclaimers of damages, as well as warranties and the limitations on the liability put in the Terms, shall survive the action of termination. Prior to taking a dispute to small claims court or arbitration, we must be first contacted by you in writing and be described (a) the nature as well as the basis of the dispute or claim; and (b) the particular relief sought (“Demand”) and for, settling the dispute, present us with an opportunity.

Class Action Waiver

That any claim must be presented to the individual capacity of the specific party, and not as a class member/plaintiff in a purported collective, multiple plaintiff, class, representative, or such a proceeding (“Class Action”) is, hereby, agreed by the Parties. Any liability to keep a Class Action in a forum is expressly waived by the parties.The authority to aggregate or join claims that are similar or conduct a Class Action, nor create an award to any entity or person that is not a party to the arbitration, shall not be provided to the arbitrator. It can only be determined by a court of competent jurisdiction, and not an arbitrator, that a claim in which the whole or a part of the Class Action Waiver is unconscionable, voidable, not enforceable, or void. It is understandable by the parties that a right would have been provided to them to litigate through a court, have a jury/judge decide their case, and be a party to a representative/class action. The parties understand and select, however, any claims decided individually via arbitration. This agreement shall be governed by the laws of the state of New York.

In case of any questions with respect to the Terms, or in case you wish to connect with Printerrepairnearme.com due to any reason, you are requested to write to:

Printer Repair Near Me Customer Service,