Brother Printer Paper jam but there is no paper jam error


Brother printers are a standout in the company of most reliable printers. Often due to mishandling and vigorous use of the printing devices, they get malfunctioned or break down. Are you constantly shown an error message, ‘Brother printer paper jam’ but there is no paper in the printer? There can be many reasons behind this. Fortunately, there are many ways to deal with the same problem. Before moving towards the solutions, let’s reach to the roots of the problem.

What Reasons Brother Printer Paper Jam Error?

The following are the most possible reasons due to which your Brother printer is not processing properly:

  • Damage of Roller: The Overuse of specialty paper or mishandling of the roller may cause damage to them.
  • Poor quality Cartridges: Using cartridges of cheap quality will cost you an arm later as it leaves paper dust. Buy good-quality devices for smoother function.
  • Inaccurate loading of papers: In most of the cases, wrong paper loading into the input tray can produce a paper jam even when the paper is not jammed. 
  • Using the wrong type of paper: Every printer has its own capacity of taking in the paper in terms of dimensions. Using the type of paper that your Brother printer cannot take inside also causes paper jam.

There can be more reasons but, the most reliable solutions are stated below. Follow one or more of the methods and use the brother printer carefully in the future to avoid such error.

Fix Brother Printer Paper Jam Error

Solution No. 1

At times the paper tray filled to the edge and the gap is not maintained because of which the paper gets stuck in the printer. To resolve this issue follow the steps mentioned below.

Clear jammed tray if the printer says “ Brother printer paper jam error” but no paper jam is there:

  • Detach the printer cable 
  • Turn off the printer
  • Take the paper tray out
  • Remove the stuck paper 
  • Place it back properly 
  • Now print as usual

Solution No. 2

When the paper tray of the printer is cluttered itself, then this issue will arise until it is cleaned thoroughly. 

Clean The Paper Tray

  • Press the power switch to turn on the printer
  • Detach the power cable of the printer
  • Look for the input tray now
  • To eliminate the paper jam, pull out the input tray
  • Check the tray thoroughly and see if there is any paper
  • If there is any piece of paper, remove it
  • Now connect the printer to the cable and use as usual 

Solution No. 3

The printer sometimes is not set properly which is a very innocent complication but may raise this issue. To fix this problem you can go through the following steps:

Reset The Printer

  • Turn on the printer 
  • Remove the power cable of the printer
  • Now disconnect the cable 
  • Wait for a minute or two
  • Plug back the wire now into the socket
  • Reconnect the printer with the wire cord
  • Turn on the printer again
  • Check if the problem is solved

Solution No. 4

The printer rollers play a vital role. It is important that these rollers are clean too for efficient printing without wasting any time or paper. 

Clean The Printer Roller

  • Clear the paper tray by removing all the papers from the printer
  • Press the down arrow to choose settings
  • Now press “Ok”
  • Select “Clean paper feed”
  • Press “Ok”
  • Make sure the printer stops entirely before continuing the work 

Solution No. 5

Certain Brother printers will come with the instructions for using a particular type of paper. In the case of the paper type used is different, the printer will show such complications. 

Check The Paper Type

  • Look for the manual of the printer
  • Locate the paper type mentioned to be used
  • Now open the paper tray of the printer
  • See if the paper type matches to the mentioned paper type
  • If not then change the paper you are using for printing

A quick follow-up of our printer repair experts’ suggested solutions will fix the error and render your printer just like it used to. Still, Could not fix the error even after following the above-mentioned methods of how to fix brother printer paper jam? No worries, in case you getting failed on performing the steps properly, you can get in touch with our technical experts over a chat. Our PrinterRepairNearMe experts are well-versed with the printer repair knowledge and have been appreciated across the world. Other errors of Brother printer like Brother printer offline, the Brother printer driver is unavailable are also resolved by us.

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